Privacy Policy

1. Introduction

Welcome to Media Storage ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud storage service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, phone number, and password when you create an account
• Profile Information: Any additional information you choose to provide
• Payment Information: Billing details for premium subscriptions (processed securely through third-party payment processors)
• Content: Files, documents, images, and other data you upload to our service

2.2 Automatically Collected Information

• Usage Data: Information about how you use our service, including access times, pages viewed, and features used
• Device Information: IP address, browser type, operating system, and device identifiers
• Cookies: Small data files stored on your device to enhance your experience
• Log Data: Server logs including timestamps and error reports

3. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our services
• To process your transactions and manage your account
• To send you technical notices, updates, and security alerts
• To respond to your comments, questions, and customer service requests
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms
• To send promotional communications (with your consent)

4. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All files are encrypted using 256-bit AES encryption
• Secure Transmission: Data is transmitted over secure SSL/TLS connections
• Password Protection: Passwords are hashed using bcrypt algorithm
• Access Controls: Strict internal access controls and authentication
• Regular Audits: Regular security assessments and vulnerability testing
• Backup Systems: Redundant backup systems to prevent data loss

While we use commercially reasonable efforts to protect your data, no method of transmission over the Internet is 100% secure.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (hosting, payment processing)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you explicitly consent to the sharing
• Protection: To protect our rights, property, or safety, and that of our users

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data
• Export: Download your stored files at any time
• Opt-Out: Unsubscribe from marketing communications
• Cookie Control: Manage cookie preferences through your browser

To exercise these rights, please contact us at privacy@Media Storage.com

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the service after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: